Welcome to the DriveWise Academy FAQ Page!

At DriveWise Academy, we're dedicated to providing you with the information you need to make informed decisions about your driving journey. Whether you're preparing for your first lesson or seeking clarity on our services, our FAQ section is designed to address common questions and offer helpful insights.


Navigating the world of driving education can sometimes feel overwhelming, but we're here to simplify the process for you. Below, you'll find answers to frequently asked questions about our lessons, instructors, booking process, and more.


Our goal is to ensure that you feel confident and prepared every step of the way. If you can't find the answer you're looking for or have additional questions, don't hesitate to reach out to our friendly team. We're always here to assist you on your path to becoming a safe and skilled driver.

Thank you for choosing DriveWise Academy. Let's embark on this journey together!

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How do I book a driving lesson?

To book a driving lesson, simply navigate to out booking page and follow the easy steps to select your preferred date, time, and instructor. You can also give us a call, and our friendly team will assist you in scheduling your lesson.

What types of driving lessons do you offer?

We offer a variety of driving lessons tailored to meet your needs, including beginner lessons, refresher courses, defensive driving, and more. Whether you're a new driver or looking to brush up on your skills, we have the perfect lesson for you.

How do I prepare for my driving lesson?

Before your lesson, make sure you have your learner's permit or driver's license with you. Wear comfortable clothing and closed-toe shoes suitable for driving. If you have any specific questions or concerns, don't hesitate to discuss them with your instructor before your lesson begins.

What should I expect during my driving lesson?

During your driving lesson, your instructor will provide you with valuable guidance and instruction to help you become a safe and confident driver. You'll have the opportunity to practice essential driving skills, such as steering, braking, and lane changing, in a supportive and encouraging environment.

Can I choose my driving instructor?

Yes, you can! We understand that the relationship between a student and their instructor is crucial to the learning process. That's why we allow you to choose the instructor who best suits your preferences and learning style.

How do I cancel or reschedule my driving lesson?

If you need to cancel or reschedule your driving lesson, simply login, navigate to the booking page, select reschedule or cancel for the lesson you wish to change and follow the easy steps to make the change.

What safety measures do you have in place during driving lessons?

Your safety is our top priority. We adhere to strict safety protocols during all driving lessons, including regular vehicle maintenance, thorough cleaning between lessons, and ensuring instructors follow all safety guidelines.

 Do you offer automatic or manual transmission lessons?

We currently provide driving lessons exclusively for automatic transmission vehicles. Whether you opt for automatic transmission, our skilled instructors are equipped to deliver personalized training tailored to your choice.

Do you offer discounts for booking multiple lessons?

Absolutely! We offer discounted rates for booking multiple lessons in advance. Be sure to explore our pricing page or get in touch with us to learn more about our lesson packages and exclusive deals. It's worth checking out the effective hourly rates to see the savings you can enjoy with our bundled packages.

How long are the driving lessons?

Our standard lessons are available in either 60-minute or 120-minute durations. Should you require additional lesson time beyond these durations, you can easily book separate sessions. 

Can I use my own vehicle for driving lessons?

For your safety and compliance with legislative requirements, we will only be using our fully-equipped training vehicles during lessons. These vehicles are already included in the lesson price, ensuring you have access to the necessary dual controls and equipment for effective learning.

Are your driving instructors certified?

Yes, all of our driving instructors are certified and licensed professionals with extensive experience in driver education. They undergo rigorous training and certification to ensure they provide high-quality instruction and adhere to the highest standards of safety and professionalism.

What if I need to cancel or reschedule my lesson at the last minute?

While we understand that unexpected circumstances may arise, we kindly ask that you provide us with as much notice as possible if you need to cancel or reschedule your. Cancellations or rescheduling less than 24 hours before the lesson may incur a fee, so please contact us promptly to discuss your options.

What happens if I fail my driving test after taking lessons with you?

While we strive to prepare our students for success, failing a driving test can happen. If you do not pass your driving test after taking lessons with us, we will work closely with you to identify areas for improvement and provide additional training and support to help you pass on your next attempt.

Do you offer lessons for nervous or anxious drivers?

Absolutely! We specialize in helping nervous or anxious drivers gain confidence behind the wheel. Our patient and supportive instructors use proven techniques to help you overcome your fears and become a safe and confident driver.

What if I have other questions not covered here?

If you have any other questions or concerns not addressed in our FAQ, please don't hesitate to reach out to us. Our dedicated team is here to assist you and provide you with the information you need.

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